Acquisition project | FinAtoZ.com
πŸ“„

Acquisition project | FinAtoZ.com

​

What is FinAtoZ?

​

FinAtoZ is a financial advisory company based in Bangalore, India. They are a SEBI-registered investment advisor company [SEBI is the regulatory body for securities markets in India]

​

​Screenshot 2024-06-18 at 5.47.12 PM.png

Here's a summary of what FinAtoZ does:

  • Provides unbiased financial advice to busy working professionals
  • Creates financial plans to help you reach your long-term goals, like retirement or your child's education
  • Uses a scientific approach to assess your risk tolerance to create a suitable investment portfolio
  • Recommends a variety of investment products including mutual funds, PMS, and peer-to-peer lending
  • Offers an online platform to track your investments and communicate with your advisor

​

What problem FinAtoZ is solving?

​

Busy working professionals often don't have the time or knowledge to properly manage their finances. FinAtoZ helps solve this problem by providing unbiased financial advice and creating financial plans to help them reach their long-term goals. They also use a scientific approach to assess risk tolerance and recommend suitable investment products.

​

FinAtoZ's core value proposition combines two key benefits:

  1. Achieving Financial Goals: They focus on helping busy professionals achieve their specific long-term goals, like retirement or child education, through personalized financial planning.
  2. Unbiased and Expert Guidance: They address the challenge of mis-selling in financial products by offering unbiased advice from SEBI certified professionals (CFPs, NISMs). This ensures you get recommendations based on your needs, not on what makes them the most money.

In essence, FinAtoZ offers peace of mind and a clear path towards achieving your financial goals through expert guidance you can trust.

​

Screenshot 2024-06-18 at 6.03.15 PM.pngScreenshot 2024-06-18 at 6.00.58 PM.png

​


Business Deepdive

  • FinAtoZ grown well to Rs.650 Crores in assets from 600 families in 10 years of time.
  • SIP book has growth to Rs.6 Crores ( Which are automated investments which will come from customer bank accounts to assets under their management
  • They took the keyword authority on "Financial advisor bangalore" they will come on top of the search in google.



​

​



Ideal Customer personas


Category

ICP1 ( Looking for financial planning and also retirment )

ICP2

 

( priority Goal as retirmenet)

ICP3

 

( Already Retired)

ICP4

 

( ESOPS / Inheritance)

ICP5 - NRI

Demographics

​

​




Age

42

52

57

37

40

Gender

Male

Male

Male

Male


Location

Bangalore

Bangalore

Bangalore

Bangalore

UK

Occupation

IT employee

IT services

Retired as a Senior manager)

Principal Scientist -Adobe

Senior Manager

Annual Income

INR 45 Lakhs

Rs. 80 Lakhs

Rs. 1 Crore

65 Lakhs

48 Lakhs

Financial Habits & Knowledge:

​





Have you invested before?

Yes

Yes

Yes

Yes

No

Which products you invested in ?

Stocks, Mutual Funds, P2P

 

Stocks, Mutual Funds, Insurance, Gold, FD

Bank Fds, Properties , Gold, ULIP policies

Sukanya samriddi and soverign gold bonds, ESOPS

NA

Which financial goals you want to achieve?

Kids Education and Retirement

Retirement

Regular income for day to day expenses

Retirement , Property purchase, Startup and kids education

Retirement, Kids Education and

 

Retirement house.

How comfortable are you managing your finances on your own

Somewhat comfortable

Somewhat comfortable

Not comfortable

Not comfortable

Not comfortable

How much time do you typically dedicate to managing your finances each week/month?

Once in a Month ( Hardly no time)

Once in a Month

Once in a Month

 

Once in 6 months review with Finatoz

Once in 6 months review with Finatoz

Awareness & Perception of FinAtoZ






How did you hear about FinAtoZ?

Friend referred

Referred by Existing client

Online

Referred by Existing client

Referred by Existing client

What are the key factors that would make you consider using a financial advisory service like FinAtoZ?

Lack of time

Lack of time and knowledge

Peaceful and professionally management retiremenet

To Fulfill his financial goals in a structured manner,

 

Structured Retirment







Needs & Preferences:






What are your biggest challenges or pain points when it comes to managing your finances?

Tracking the investments .

Existing investments are scattered, No idea on asset allocation. No clarity on retirement corpus

Lack of knowledge, Time,resources to track investments and market

Lack of knowledge and time

Lack of Knowledge and time, Relavance to india

What features or services are most important to you in a financial advisor?

Quick and prompt actions , Rebalancing of portfolio, Selection of Funds, Financial plan tracking

Asset allocation, Regular cashflow and financial goal management

Used retirement bucket strategy for short term requirement along with investing for longer horizon.

Minimum service time, Structured advise and Financial Journey

 

creation

Comprehensive Financial plan

 

What are your preferred methods for communication with your financial advisor (e.g., phone calls, video conferencing, online chat)?

Whatsapp group with wife also, Teams conference call

Whatsapp and Voice and video calls

Teams calls and Whatsapp, voice call

Whatsapp and phone call and face to face meeting

Whatsapp, Email and teams

What is your budget or expected fee range for financial advisory services?

0.8% to 1.2 % on AUM ( Assets under management )

0.8% to 1.2% on AUM

0.8% to 1.2% on AUM

0.8% to 1.2% on AUM

0.8% to 1.2% on AUM

Influence & Blocker





​

Influence

For better managment of finances,

Expert guidance and professional management of wealth

Professionally management of Wealth

Managing his financial goals and investments

Better management of finance , Financial planning journey

Blocker

Marketing returns are not fixed.

Online portals, Bank employees, insurance agents

Bank employees, insurance agents

Noise in the market - Articles , Friends talking about other financial advisor is making more

Online portals, Finfluencers advise on air.






​

Tech Savvy​

Active on LinkedIn,listens to finance podcasts, follows financial news websites.

Active on LinkedIn

Comfortable with online banking, occasionally uses social media for family communication.

Active on social media (Instagram, YouTube)

Active on LinkedIn, listens to finance podcasts, follows financial news websites.

​

​


ICP Prioritization

​

The ICP prioritization is done based on the following metrics - Adoption curve, frequency of use, appetite to pay, and distribution potential. Given the underwriting concerns in the insurance industry.

ICP

Ease of Adoption

Frequency of use

Appetite to pay

TAM

Distribution Potential

ICP selected

ICP1- Holistic Financial Planning Seekers

High

High

High

High

High

Yes

ICP2 - Retirement Focused Clients

High

High

High

Medium

High

No

ICP3 - Already Retired

Low

Medium

Medium

Medium

Medium

No

ICP4 - Had huge ESOPS/Inheritance

Low

Low

Medium

Low

Low

No

ICP5 - NRI

High

Low

High

Low

Low

No

​


​

​Prioritization Reasoning :

  • Based on the above ICP Framework, we will prioritize ICP-1
  • ICP - 1 (Holistic Financial Planning Seekers) - Frequency of usage ( They want to track their goals more often) and appetite to pay is high making it apt to target this ICP. Distribution potential is there given high SAM. Assumption - FinAtoZ is already solving for the ease of adoption and removing road blocks when taking the service


I picked ICP#1- Holistic Financial Planning and investment advice seeker to fulfill his financial goals

Category & Market:

The Indian Financial Advisory Market: A Flourishing Sector

​

The Financial Advisory Market in India has witnessed significant growth in recent years. A growing middle class with rising disposable income, coupled with increasing financial literacy, has fueled the demand for professional financial guidance. The Indian Financial Advisory Services Market was valued at approximately USD 1.3 billion in 2022 and is projected to reach USD 2.5 billion by 2028, indicating a promising CAGR of over 12%.

Learn about the Finance Market Outlook - Region- UAE, 2026F

Who are the Major Players? Top Financial Advisory Firms in India

The Indian Financial Advisory Sector boasts a diverse range of players, catering to various client segments. Here's a glimpse into the key categories:


  • Independent Financial Advisors (IFAs): These are individual advisors who provide personalized financial planning and investment advice, often specializing in specific areas like retirement planning or wealth management.
  • Registered Private Wealth Management Firms(RIAs): These cater to high-net-worth individuals (HNWIs) and offer comprehensive wealth management solutions, including portfolio management, estate planning, and tax optimization.
  • Robo-advisors: These are automated online platforms that utilize algorithms to provide investment management services, typically suited for low-cost, goal-based investing.

​

Competition:

Top 3 competitors

Scripbox

Fincart

Deserv

​

​What FinAtoZ is good at ( Strengths)

  1. Comprehensive and Customized Financial planning and investment planning
  2. Half yearly face to face reviews to install the confidence
  3. Unbaised advise by not selling high commissioned products
  4. High qualified personnel as a dedicated Financial advisor
  5. Top rated on google reviews and high customer satisfaction

​

​

What FinAtoZ can learn from Competitors ​

  1. Own reporting platform for customization on product ( like scripbox)
  2. Turning financial aspirations or goals in products/plans ( Emergency plan, retirement plan, Child education plan) and making separate landing page to showcase the benefits (Like scripbox)
  3. Partnering with Small MFDs ( Like fincart)
  4. Better UI ( Like deserve)
  5. Good onboarding journey which evaluate your investment and financial situation (like wealth monitor app form deserve)

​

​

​

Market Sizing

​

We will be focusing on ICP1 - An IT employee earning more than 30 Lakhs per annum looking for holistic financial planning and investment advice seeker to fulfill his financial goals.

​

Deloitte & Nasscom Report: titled "Emerging technology hubs of India," acknowledges that a significant portion of the 5.4 million people in India's tech industry are clustered in seven major Tier 1 cities: Delhi, Mumbai, Kolkata, Chennai, Bengaluru, Hyderabad, and Pune

​

​

Assumptions:

  1. Total IT Professionals in Tier 1 Cities: 5,400,000 (Source: NASSCOM)
  2. Income Threshold: β‚Ή30 Lakhs
    • This is the minimum annual income level at which professionals might consider using a financial advisor.
  3. Financial Needs Proportion: 50%
    • This represents the percentage of IT professionals who have financial complexities and needs that make them likely to seek financial advisory services. These needs include managing investments, retirement planning, child education. This estimate accounts for a significant portion of high-income professionals who have varied and complex financial needs.
  4. Risk Tolerance Proportion: 40%
    • This represents the percentage of IT professionals who have a moderate risk tolerance. These individuals are more likely to seek balanced investment strategies that can provide steady growth without high risk. This estimate is based on industry studies indicating the distribution of risk tolerance among professionals.
  5. Investment Goals Proportion: 60%
    • This represents the percentage of IT professionals who prioritize long-term financial goals such as retirement planning and child education. These goals are common among high-income earners who are planning for future financial security and are likely to engage with financial advisors to achieve these goals.

Updated Calculations:

  1. TAM (Total Addressable Market):
    • TAM = Total IT Professionals Γ— Financial Needs Proportion
    • Calculation: TAM = 5,400,000 Γ— 0.5 = 2,700,000
  2. SAM (Serviceable Available Market):
    • SAM = Total IT Professionals Γ— Risk Tolerance Proportion Γ— Investment Goals Proportion
    • Calculation: SAM = 5,400,000 Γ— 0.4 Γ— 0.6 = 1,296,000
  3. SOM (Serviceable Obtainable Market):
    • SOM = Total IT Professionals Γ— Financial Needs Proportion Γ— Risk Tolerance Proportion Γ— Investment Goals Proportion
    • Calculation: SOM = 5,400,000 Γ— 0.5 Γ— 0.4 Γ— 0.6 = 648,000

Summary:

TAM: 27,00,000

SAM: 12,96,000

SOM: 6,48,000

​

​

​

Core Marketing Pitch πŸ”Š

​

​

β€œCraft your financial future, with confidence. FinAtoz empowers professionals with personalized financial plans and data-driven investment strategies. We analyze your cash flow, help you achieve your goals – from dream vacations to retirement – and select suitable financial products. All delivered by a SEBI-registered organization, with transparent fees. Achieve financial security faster with FinAtoz”

ICP #1 - Plan, Invest, Achieve. FinAtoz: Your partner for comprehensive financial success


JTBD

​

​

Job

Holistic Financial planning and investment advice seeker

Functional

Leverage expertise for personalized financial plans.

Invest based on risk tolerance and goals.

Track and monitor investment performance.

Personal

Gain peace of mind about financial future.

​

Financial

Maximize returns on investments within risk tolerance.

Achieve financial independence for desired lifestyle.

​

Social

Build trust and transparency with family and friends through sound financial decisions.

Contribute to societal well-being by being financially stable and supporting charitable causes.


Acquisition Channels

Channel Selection and Prioritization

​

​

​

Effort

CAC

Flexibility

Lead Time

Scale

Organic Content

High

Low

Low

High​

Medium

Content Loops

High​

Low

Low

High

Medium

Paid Ads

Medium

Medium

High

Low

High​

Product Integration

Low

High

Low

High

High

Referrals

Medium

Low

High

Medium

High

​

​

​

​Based on the above framework, I choose to deep-dive into Referrals and Paid google ads.

Referral:
- FinAtoZ has strong 600 families base HNIs with high retention rate.
- FinAtoZ got around 50-60% of new leads through referrals and word of mouth alone.

Referral Program:


Experiement #1 - Referral Kit to be introduced to answer "why" to share the referral

Experiment #2- Self servicing portal for customers to track the referrals which they referred

Experiment#3- Running contest of Holiday trip to increase the average number of referrals per client

​

Component

Current Referral Program

Suggested Referral Program

1. Who will you ask for a referral?

Investor who is happy with the annual review

Checking if they give google review first & positive on CSAT Survey (Validation)
Then asking for referral

2. How will they discover it?

Advisor will ask the referral as soon as the

Annual review meeting completes.

Advisor directly ask the customer after annual portfolio review.

Or Email has to be sent asking the referral after the Review meeting

3. Why and how will they share it?

To help their friends to get clarity of their finances
Currently they are just asking and sharing the number

There has to be Referral kit which both has to get benefit from it.
(Rs. 2K off for both)and some valuable resources like books etc

4. How will they track?

No tracking as of now

There have to be self serving portal where they can see the referred clients
or after conversion an email with benefits has to go to the one who referred

5. How will they keep referring?

Get Rs.2000 off on every successful referral

Holiday trip on referring 20 Clients ( Will at least increase the average )

​

​

Google Ads

Exeriment #4 - New Ad strategy on Financial planning

​

Customer Acquisition Cost (CAC) = Total Spend in a year / No of new Customer acquired

= Rs.6,00,000/ 36 (2023 Data)

= Rs. 17,000

Current FinAtoZ user Lifetime value (LTV) = Rs. 24000 * 1 * 5 = 1,20,000

LTV( Yearly Fees * Frequency * Retention period )

CAC : LTV = Rs.17,000 :Rs.1,20,000 , As the ratio is greater than 1 : 7 Paid advertising strategy is recommendable

​

But majorly ads are majorly focusing to hire financial advisors. but We can increase the budget on Financial planning according to ICP which is selected

​

Screenshot 2024-06-20 at 9.47.51 PM.png

​


Screenshot 2024-06-20 at 11.03.57 PM.png​




​

Organic search Keywords

Keyword

Tracked

Campaigns

Min Monthly Volume

Max Monthly Volume

Relevancy

Search Intent

Monthly Volume

Difficulty

financial management

FALSE


30301

70800

0.447434591


33100

57

financial planning

FALSE


11501

30300

1

informational

12100

56

finance planning

FALSE


6501

9300

0.867599703


9050


financial plans

FALSE


6501

9300

0.445077464


9050


financial advisor

FALSE


6501

9300

0.820486565

informational

8100

60

personal finance

FALSE


2901

4300

0.44085317

informational

4005

60

certified financial planner

FALSE


2901

4300

0.630976147


3600

55


​

​

Orgnaising and prioritizing right keywords with less difficulty can generate the leads as desired. and with this FinAtoZ is managed to paper on first page of google for "Financial advisor bangalore" keyword


Experiment #5 Generate more articles based on ICP to get keyword authority of " Financial planning and investment planning"

​

​



Conclusion

Overall, FinAtoZ's comprehensive approach to client acquisition, encompassing targeted referral programs, innovative technology integration, and personalized financial advisory services, has positioned it as a leading player in the financial advisory industry. By leveraging the trust and satisfaction of existing clients, FinAtoZ continues to attract new clients and drive growth. Its commitment to blending cutting-edge technology with a human touch ensures sustained client engagement and satisfaction, paving the way for continued innovation and leadership in a competitive market landscape.














































































Brand focused courses

Great brands aren't built on clicks. They're built on trust. Craft narratives that resonate, campaigns that stand out, and brands that last.

View all courses

All courses

Master every lever of growth β€” from acquisition to retention, data to events. Pick a course, go deep, and apply it to your business right away.

View all courses

Explore foundations by GrowthX

Built by Leaders From Amazon, CRED, Zepto, Hindustan Unilever, Flipkart, paytm & more

View All Foundations

Crack a new job or a promotion with the Career Centre

Designed for mid-senior & leadership roles across growth, product, marketing, strategy & business

View All Resources

Learning Resources

Browse 500+ case studies, articles & resources the learning resources that you won't find on the internet.

Patienceβ€”you’re about to be impressed.